INTRACLASS #12

TOPIC: Organizations that learn.

OBJECTIVE: To analyze strategies and disciplines for continuous improvement.

DEVELOPMENT

Disciplines.-

- Personal Domain.

- Team learning.

- Mental models.

- Shared vision.

- Systematic thinking.

Information systems.-

Elements:

- Information entry.

-Exit of information.

- Processing: sort, order, calculate, feedback.

- Entities: Suppliers, customers, regulatory agents, shareholders and competitors.

Business processes.-

- Administration of the supply chain.

- Businesses Administration.

- Customer administration.

- Knowledge management.

- Collection and storage of data.

- Transforms into a Business system.

- Distribution.

- Planning.

- Coordination.

- Control.

- Decision making.

The Information Systems seek to integrate: organizations, technologies and administration.

Information Subsystems.-

1. Transaction Processing Systems (TPS).

2. Systems of work of knowledge (KWS).

3. Support Systems for Decision Making (DSS).

4. Management Information System (MIS).

5. Executive Support System (ESS).

RESULT

Application of the information systems that an electronic business has to take advantage of the knowledge about its clients and based on that, make decisions.